Friday, February 15, 2013

Carter Cleaning

HRM Assignment: The Carter Cleaning Company
Submitted by: Group 13
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1. What to flummox in the orientation

The purpose of an orientation is to align the employees to the delegating and value of the come with. These programs are usu exclusivelyy scheduled for the new recruits of the company precisely in the given scenario, an orientation program is required for all the individuals in the organization. The orientation program should be designed in a way that helps employees internalize the practices and procedures preferred by the Carters. tutelage the same as their primary objective, following exit birth to be conveyed during the orientation program.

* The program must highlight the mission and values of the company. The employees must be made aware that their company strives to maximize customer satisfaction by offering crack service.

* The program should cover the policies followed by the company. This will include the rules and regulations with regards compensation, go out procedure, health benefits etc. As attrition is a major(ip) concern, the exit policy should be clearly defined and communicated.

* as well the program should cover the way an employee should behave while on duty.

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This would cover personal conduct rules with regard to smoking, using the surround for personal calls etc. Also as most of the employees would be directly interacting with the customers, the program should also outline the expected snip off code and appearance.

* Roles of the employees should also be clearly stated and explained. This will ensure that each employee is aware of what is expected of him.

* Performance paygrade parameters employed by the company should be specified.

How to convey the information

From the case, The issue cleaning company seems to be a small surface company. The nature of the business, laundry service, indicates that not a large numerate of employees...If you want to get a full essay, order it on our website: Orderessay



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